Content controls behave differently if they are placed by themselves in a line or if there is other content in the same line.
If the control is by itself in a line, triangles will appear and the control will work for both single-paragraph content and multi-paragraph content.
Yes, those tiny grey triangles close to the edge of the content control are The Crazy Triangles ™.
If other content has been added to the line (e.g. a full stop, or a prefix) or if you manipulate the control within Word, it may lose the triangles. A control without triangles will only work for single-paragraph content, not for multi-paragraph content.
Notice that there are no small grey triangles near the edges of the content control shown below:
If you haven't done so yet, now would be a good time to review the Introduction to Content Controls section of this guide.
If you have a control like a
Description that needs to be multi-paragraph but it has lost the triangles, delete the control and re-add it while keeping an eye on the triangles.
This example uses a
Description control within an
Evidence control but the steps apply to any scenario with nested controls.
Descriptioncontrol so that it is on its own line, but still nested within the
Descriptioncontrol and the trailing space.
Descriptioncontrol and give it the Description title. Make sure that the triangles still appear!
Evidencecontrols are on the same line.
If you have a title or text before this content control, remember that the content control will lose the triangles if you include it on the same line. Make sure to leave a carrige return between titles or text and the
Description control as shown above.
If you don't have a title or text before this content control, go back to the beginning of the line and hit backspace so that
Description controls are on the same line.
Next help article: Issue content control →