There are two main scenarios that indicate that there is a problem during the report generation process:
In the first scenario the source of the problem can be either the template itself or something wrong with one of the entries in Dradis (e.g. if you use some formatting code in your finding that isn't understood by the report generation process).
In the second case, the problem is most likely on the content side of things. For example, your template is sorting issues by CVSSv2 number, but your findings in Dradis don't contain a CVSSv2 field.
In any case, the first step towards debugging a report/template issues is to go to use the command line to generate the template. This removes all the web application stack from the way and lets us focus on the underlying report-generation process.
Next help article: Export from the command line →