Troubleshooting Cheatsheet

What do you want to do? Description
My Instance is Down! Check god processes and Ruby applications and dig into the log files if necessary to figure out the underlying cause.
My tool output won't upload! Upload your plugin file from the console to get more clues why your file isn't uploading as expected.
My report isn't exporting! Missing content or getting error messages when you export your report? Debug your template with the help of our guide.
My project won't delete! Getting a "something went wrong" error message when you delete your project? Delete the project through the command line with this quick guide.

Next help article: My Instance is Down! →